We practice holistic dentistry, both NHS and private.Our focus is on the whole patient as well as the teeth.
We're professional and family friendly.
UPDATED 5th NOVEMBER 2020
We are open and seeing patients for face to face care offering limited treatments only. We would like to stress that the treatments offered are conditional on our own risk assessment and decisions, based on whether we have the necessary safety measures in place (to protect patients and staff) and have managed to obtain the appropriate level of PPE.
We would like to reassure patients that we have implemented a safe working system based on the current best guidance. This is continually reviewed and updated. Please be assured that dentists are working within the current guidelines issued by governments and are doing their best to help patients wherever possible.
We shall be treating patients in a phased approach. We are currently prioritising appointments based on urgent dental care need. Following this urgent dental care need phase we will then include patients in targeted groups with high dental needs.
We are not booking regular routine appointments at present as we are taking additional measures to ensure that we are complying with infection control and social distancing for the safety of patients and staff. Booking of routine examinations and non-urgent treatments will follow in due course in line with government guidance and might be delayed potentially until next year unfortunately.
Please don’t visit our practice for any other reason unless we ask you to do so.
New working regulations will mean that initially we will be unable to see the same volume of patients as before and we ask that you remain patient whilst we all adapt during this time. Many practices are still catching up from when they were closed during the first national lockdown and those delivering NHS care in particular may have a backlog. The reason for the long waits is not just because of the backlog of patients, but also because there’s a lot more disinfection of surgeries required after each treatment. Sometimes, dentists have to wait anything up to an hour before they can have another patient in the dental chair.
We will provide more detail as to what to expect at the practice going forward as we fully appreciate that patients may be anxious when attending the dentist especially with Covid-19, hopefully we can alleviate any anxiety by sharing our safe working practices and social distance measures.
We are experiencing a high volume of calls so we would be grateful, if your call is none urgent, to wait to contact us to allow the staff to effectively deal with urgent enquiries. Receptionists are also doing their best to ensure that priority cases are treated as soon as possible. Please treat all the staff with respect. We know it can be stressful, but they are doing their best to help
Once we have started taking routine exam bookings we will notify all patients via our regular SMS booking system.
If you do call to make an urgent dental appointment, you will be asked some screening questions. You’ll be asked those same questions again at your appointment. Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment
Please make sure you keep your appointment if you have one; it’s going to be safe and it’s important we don’t waste limited resources. If you can’t make an appointment, we may be able to offer it to someone else who really needs it.
As a practice team we would like to thank all of our patients for bearing with us during this difficult period and over the last few months and we are extremely grateful for all the support. It is likely to be some time before dental services can return to what you previously experienced as normal. We appreciate that you have been unable to fully access our normal dental services and we look forward to being able to resume full routine services shortly and welcome you back soon!
Until we are fully reopened any patient still needing emergency dental care should follow the procedure below:
We have set up an emergency telephone consultation triage system for patients needing urgent dental care which includes pain,swelling or bleeding. You will be greeted by a registered nurse in the first instance who will take all necessary information and a telephone consultation can then be organised with your dentist to discuss your concerns. This service is in operation by calling 01142 723076 at the following times :
Monday to Thursday 9am - 5pm
Friday 9am - 2pm
Between 2pm and 5pm on Friday's you may access First call services on 01253 501164 ( registered patients to the practice only)
After 5pm on any day and throughout the weekend or Bank holidays please call 111 for urgent dental care or advice.
Alternatively you are welcome to ask your dentist a question by email at firstname.lastname@example.org
What Counts as a Dental Emergency?
Treat at home, or call usual dental practice for further advice
Loose or lost crowns, bridges or veneers.
Broken, rubbing or loose dentures
Broken, loose or lost fillings
Chipped teeth with no pain
Loose orthodontic wires
Call your usual dental practice for advice first
Facial swelling extending to eye or neck.
Bleeding following an extraction that does not stop after 20 mins solid pressure with gauze/clean tissue. (A small amount of oozing is normal, just like if you had a grazed knee)
Bleeding due to trauma.
Trauma resulting in a tooth being knocked out of the socket, or a large fracture resulting from trauma and causing severe pain.
Significant toothache preventing sleep or eating, associated with significant swelling, or fever that cannot be managed with painkillers.
Straight to A&E
Facial swelling affecting vision or breathing preventing mouth opening more than 2 fingers width.
Trauma causing loss of consciousness, double vision or vomiting.
Please check the Government’s latest COVID-19 information before attending any urgent dental care appointment
Please do not visit the practice if:
- You’re self-isolating as per the Government guidelines
- You have any of these symptoms: cough, fever or shortness of breath – even if they are mild
- You fall into the vulnerable category as defined by the UK Government
Only visit a practice if you have an appointment. It is important when visiting the practice that you take the following steps:
- If possible, attend your appointment on your own
- If you arrive by car, please park safely and call the practice to let them know you have arrived. Then wait in your car until you are called for your appointment
- Arrive for your appointment on-time, to reduce the amount of time spent in the waiting room
- When in the waiting room, please sit at least 2 metres apart from any other patients who may be present, to adhere to the social distancing Government guidelines
- Keep your hands clean and wash on entry and exit from the surgery, we also advise washing regularly and thoroughly, for at least 20 seconds with soap and water – or use hand sanitiser if unavailable
- Always carry tissues with you and use them to catch all coughs and sneezes and then bin the tissue – then wash your hands with soap and water; or use a sanitiser
The NHS is well-prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring essential services are available to the public as normal.
- High temperature
- Shortness of breath
To avoid catching or spreading the Coronavirus take the below steps:
- Wash your hands with soap and water often – do this for at least 20 seconds
- Always wash your hands when you get home or into work
- Wash your hands before eating and preparing food
- Use hand sanitiser gel if soap and water are not available
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Put used tissues in the bin straight away and wash your hands afterwards
- Try to avoid close contact with people who are unwell
- Avoid touching your eyes, nose or mouth
About Pitsmoor Dental Health Centre
At Pitsmoor Dental Health Centre we take a holistic approach to everything we do. Our dental treatments are done with complete care for your comfort and wellbeing. Through our holistic approach we achieve wellness in many ways and we can provide comfort for all, from nervous patients to children. All our work is done in a professional gold-standard surgery.
We offer a range of dental treatments from oral hygiene to cosmetic dentistry, dentures to whitening. All our procedures are done with our empathic and patient-focused approach.
Click here to view information about our Ten Point Dental Health Check.Contact Info & Directions
Monday to Thursday: 09:00 - 17:30
Friday: 09:00 - 14:00
Saturday: By appointment only
Our surgery is 5-10 minutes drive from Sheffield City Centre or Sheffield Train Station.Contact Info & Directions