We practice holistic dentistry, both NHS and private.Our focus is on the whole patient as well as the teeth.
We're professional and family friendly.
UPDATED 15th November 2021
PLEASE NOTE THAT DESPITE SOME RESTRICTIONS BEING LIFTED IN ENGLAND FROM 19TH JULY THAT THIS DOES NOT APPLY TO MEDICAL/DENTAL ENVIRONMENTS AT THIS POINT- FACE MASKS, HAND SANITISING AND SOCIAL DISTANCING MEASURES WILL STILL APPLY UNTIL FURTHER NOTICE- please see note below from the BDA and the Chief Nursing Officer
England's Chief Nursing Officer Ruth May has now clarified that face coverings must still be worn in healthcare settings: "Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatment. And it is important for the public to continue to play their part when visiting NHS and care settings to help protect our staff and patients, particularly those who may be more vulnerable to infections."
Chair of the BDA, Eddie Crouch states "When visiting a dentist face coverings, social distancing and hand washing remain fundamentals not optional extras. Wider changes that take place on Monday will have no impact on how the public should approach accessing our services."
We are fully open and seeing patients for face to face care. We would like to stress that the treatments offered are conditional on our own risk assessment and decisions, based on whether we have the necessary safety measures in place (to protect patients and staff) and have managed to obtain the appropriate level of PPE.
We would like to reassure patients that we have implemented a safe working system based on the current best guidance. This is continually reviewed and updated. Please be assured that dentists are working within the current guidelines issued by governments and are doing their best to help patients wherever possible.
We are treating patients in a phased approach in line with government guidance. We are currently still prioritising appointments based on urgent dental care need but we have also now initiated our recall systems for routine examinations and hygiene appointments based on clinical needs.
We are continuing in our efforts to steadily increase face to face appointments and resuming normal dental services and we are now offering routine examination appointments to all registered patient groups via our SMS system and postal recalls for those without a mobile phone. Please note we are still working through the inevitable patient backlog caused by the first lockdown. This might mean that getting an appointment takes longer than you are used to. The backlog may also potentially impact routine recalls due at this time. The telephone lines are also extremely busy due to the sheer demand of calls being received so please bear with us and respect the staff taking the calls who are under pressure dealing with the demand. If you feel you should have had a recall but we have not contacted you please get in touch.
Due to the high demand presently for routine examination appointments you may have to wait a few weeks for your routine dental appointment date so please be patient. As we are taking additional measures to ensure that we are complying with infection control and social distancing for the safety of patients and staff, the appointment dates and times offered maybe limited presently due to new covid safe working practices within the practice. In addition, the capacity to see as many patients is likely to be lower due to the COVID-19 safety measures which have been introduced. This may also contribute to longer appointment waiting times.
We know you would like to get your routine dental care but please be understanding of the current situation with regards to the prioritisation of those with urgent needs and be respectful of the clinical decision.
Please don’t visit our practice for any other reason unless we ask you to do so.
We will provide more detail as to what to expect at the practice going forward as we fully appreciate that patients may be anxious when attending the dentist especially with Covid-19, hopefully we can alleviate any anxiety by sharing our safe working practices and social distance measures.
We are experiencing a high volume of calls due to the recalls being initiated and also dental emergencies so we would be grateful, if your call is non-urgent, to wait to contact us to allow the staff to effectively deal with urgent enquiries. Receptionists are also doing their best to ensure that priority cases are treated as soon as possible. Please treat all the staff with respect. We know it can be stressful, but they are doing their best to help
If you do call to make an urgent dental appointment, you will be asked some screening questions. You’ll be asked those same questions again at your appointment. All questions and answers given are treated in strict confidence and will be mainly about Covid-19, your health and any symptoms you may have. Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. Anyone clinically triaged as requiring treatment will be given clear instructions by the dental team on what they need to do prior to the face-to-face appointment and once they get to the practice.
If after a telephone triage the dentist decides the issue is not urgent, you may be given advice on how to self-manage the dental problem. You will be advised to make contact again if your situation changes or worsens.
Please make sure you keep your appointment if you have one; it’s going to be safe and it’s important we don’t waste limited resources. If you can’t make an appointment, we may be able to offer it to someone else who really needs it.
As a practice team we would like to thank all of our patients for bearing with us during this difficult period and over the last few months and we are extremely grateful for all the support. It is likely to be some time before dental services can return to what you previously experienced as normal. We appreciate that you have been unable to fully access our normal dental services and we look forward to being able to resume full routine services shortly and welcome you back soon!
Any patient still needing emergency dental care should follow the procedure below:
Please check in with your own regular practice for emergency care or if you haven’t regularly sought care or do not have a regular dentist:
- Phone NHS 111 if you live in England, Northern Ireland or Wales
- Phone NHS 24 if you live in Scotland
We have set up an emergency telephone consultation triage system for patients needing urgent dental care which includes pain,swelling or bleeding. You will be greeted by a registered nurse in the first instance who will take all necessary information and a telephone consultation can then be organised with your dentist to discuss your concerns. A face to face appointment if necessary will then be arranged.
This service is in operation by calling 01142 723076 at the following times :
Monday to Thursday 9am - 5pm
Friday 9am - 2pm
Between 2pm and 5pm on Friday's you may access First call services on 01253 501164 (registered patients to the practice only)
After 5pm on any day and throughout the weekend or Bank holidays please call 111 for urgent dental care or advice. Only ring NHS 111 out of hours when your dental needs cannot be met by self-care and cannot wait till your practice is open to contact them for advice
Alternatively you are welcome to ask your dentist a question by email at email@example.com
What Counts as a Dental Emergency?
Treat at home, or call usual dental practice for further advice
Loose or lost crowns, bridges or veneers.
Broken, rubbing or loose dentures
Broken, loose or lost fillings
Chipped teeth with no pain
Loose orthodontic wires
Call your usual dental practice for advice first
Facial swelling extending to eye or neck.
Bleeding following an extraction that does not stop after 20 mins of solid pressure with gauze/clean tissue. (A small amount of oozing is normal, just like if you had a grazed knee)
Bleeding due to trauma.
Trauma resulting in a tooth being knocked out of the socket, or a large fracture resulting from trauma and causing severe pain.
Significant toothache preventing sleep or eating, associated with significant swelling, or fever that cannot be managed with painkillers.
Straight to A&E
Facial swelling affecting vision or breathing preventing mouth opening more than 2 fingers width.
Trauma causing loss of consciousness, double vision or vomiting.
Please check the Government’s latest COVID-19 information before attending any dental care appointment
Please do not visit the practice if:
- You or anyone within your household is self-isolating due to either foreign travel quarantine, school or work infections or contact with a confirmed case even if you have no symptoms of coronavirus as per the Government guidelines
- You or anyone within your household is waiting for test results
- You have any of these symptoms: cough, fever, loss of taste or smell – even if they are mild
Only visit a practice if you have an appointment. It is important when visiting the practice that you take the following steps:
- If possible, attend your appointment on your own unless you need a carer or translator to aid you- only 1 adult should attend
- Press the intercom button on the front door at the time of your appointment so a member of staff can admit you into the practice.
- Arrive for your appointment on-time, to reduce the amount of time spent waiting outside the practice
- If you are in the waiting room or any of the practice communal areas, please stay at least 2 metres apart from any other patients who may be present, to adhere to the social distancing Government guidelines
- Keep your hands clean and wash on entry and exit from the surgery, we also advise washing regularly and thoroughly, for at least 20 seconds with soap and water throughout the day– or use hand sanitiser if unavailable
- Always carry tissues with you and use them to catch all coughs and sneezes and then bin the tissue – then wash your hands with soap and water; or use a sanitiser
The NHS is well-prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring essential services are available to the public as normal.
- High temperature
- Shortness of breath
- Loss of taste or smell
To avoid catching or spreading Coronavirus take the below steps:
- Wash your hands with soap and water often – do this for at least 20 seconds
- Always wash your hands when you get home or into work
- Wash your hands before eating and preparing food
- Use hand sanitiser gel if soap and water are not available
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- Put used tissues in the bin straight away and wash your hands afterwards
- Try to avoid close contact with people who are unwell
- Avoid touching your eyes, nose or mouth
About Pitsmoor Dental Health Centre
At Pitsmoor Dental Health Centre we take a holistic approach to everything we do. Our dental treatments are done with complete care for your comfort and wellbeing. Through our holistic approach we achieve wellness in many ways and we can provide comfort for all, from nervous patients to children. All our work is done in a professional gold-standard surgery.
We offer a range of dental treatments from oral hygiene to cosmetic dentistry, dentures to whitening. All our procedures are done with our empathic and patient-focused approach.
Click here to view information about our Ten Point Dental Health Check.Contact Info & Directions
Monday to Thursday: 09:00 - 17:30
Friday: 09:00 - 14:00
Saturday: By appointment only
Our surgery is 5-10 minutes drive from Sheffield City Centre or Sheffield Train Station.Contact Info & Directions